Every plan includes our full managed hosting service — zero-touch migrations, security hardening, performance tuning, and 24/7 expert support.
| Feature | Essentials | Business Class | First Class | VPS |
|---|---|---|---|---|
| Infrastructure | ||||
| Platform | AWS Shared | AWS Shared | AWS Shared | AWS Dedicated |
| Web Server | LiteSpeed | LiteSpeed | LiteSpeed | LiteSpeed / Custom |
| Storage | 2 GB | 7 GB | 15 GB | Custom |
| Bandwidth | 10 GB | 80 GB | 200 GB | Unlimited |
| PHP Versions | 5.6 – 8.x | 5.6 – 8.x | 5.6 – 8.x | 5.6 – 8.x |
| Minimum Memory | 256 MB | 256 MB | 512 MB | Custom |
| Server Load Target | 30-40% | 30-40% | 30-40% | Dedicated |
| Security | ||||
| Let's Encrypt SSL (Full Chain) | ✓ | ✓ | ✓ | ✓ |
| BitNinja Server Protection | ✓ | ✓ | ✓ | ✓ |
| Sucuri File-Level Hardening | ✓ | ✓ | ✓ | ✓ |
| Wordfence WAF | ✓ | ✓ | ✓ | ✓ |
| Kernel & AWS Firewall Hardening | ✓ | ✓ | ✓ | ✓ |
| DDoS Protection (BitNinja + AWS) | ✓ | ✓ | ✓ | ✓ |
| Auto Malware Clean + Escalation | ✓ | ✓ | ✓ | ✓ |
| Bad IP Blocking | ✓ | ✓ | ✓ | ✓ |
| Performance | ||||
| Site Caching & Bad Bot Blocking | ✓ | ✓ | ✓ | ✓ |
| CloudFlare CDN | — | ✓ | ✓ | ✓ |
| WP Rocket Integration | — | ✓ | ✓ | ✓ |
| Performance Tuning Level | Standard | Advanced | Premium | Custom |
| Backup & DNS | ||||
| Daily VM Snapshots | ✓ | ✓ | ✓ | ✓ |
| Rolling Backup Retention | 14 days | 14 days | 14 days | 14 days |
| Route 53 DNS (Separate) | ✓ | ✓ | ✓ | ✓ |
| HA Failover DNS | — | — | Optional | ✓ |
| Monitoring & Support | ||||
| 24/7 Infrastructure Monitoring | ✓ | ✓ | ✓ | ✓ |
| Site-Level Uptime Monitors | — | ✓ | ✓ | ✓ |
| Managed WP Updates | — | ✓ | ✓ | ✓ |
| Domain Expiration Monitoring | ✓ | ✓ | ✓ | ✓ |
| Support Level | Standard | Priority | Dedicated | Dedicated |
| 24/7 On-Call Pager Escalation | — | ✓ | ✓ | ✓ |
| Onboarding & Managed Services | ||||
| Free Site Migration | ✓ | ✓ | ✓ | ✓ |
| Site Health Check & Malware Cleanup | ✓ | ✓ | ✓ | ✓ |
| URL Correction (Dev-to-Prod) | ✓ | ✓ | ✓ | ✓ |
| Before/After Performance Benchmarking | ✓ | ✓ | ✓ | ✓ |
| GSuite / Office 365 Setup | ✓ | ✓ | ✓ | ✓ |
| DKIM / SPF / CRM Integrations | ✓ | ✓ | ✓ | ✓ |
| Google Search Console & Analytics | — | ✓ | ✓ | ✓ |
| Google Recaptcha Setup | — | ✓ | ✓ | ✓ |
| Plesk Agency Partner Account | — | — | ✓ | ✓ |
| Billing & Lifecycle | ||||
| Fair Usage Policy (Soft Limits) | ✓ | ✓ | ✓ | ✓ |
| Automated Payment Reminders | ✓ | ✓ | ✓ | ✓ |
| Decommission Backup Provided | ✓ | ✓ | ✓ | ✓ |
| Get Started | Get Started | Get Started | Enquire | |
Extend your hosting with our fully managed additional services.
Fully managed DNS on Amazon's Route 53 service including domain management and GSuite/O365 DNS configuration.
Domain name management with renewal handling. 2-year minimum on .au domains.
DNS management on Amazon Route 53 infrastructure, managed separately from hosting for maximum resilience.
400MB storage & 1GB bandwidth with SSL. Ideal for parked domains or minimal holding pages.
Ongoing WordPress site upkeep including updates, monitoring, and maintenance.
Internal migrations between Black Label Hosting plans or servers, fully managed.
Commercial SSL certificate purchase and installation for sites requiring extended validation or wildcard SSL.
Fully managed AWS Linux LightSail instance with service provisioning and site migration included.
Fully managed AWS Windows LightSail instance with service provisioning and site migration included.
Enterprise Amazon AWS infrastructure with LiteSpeed web servers tuned to 30-40% average load.
Fully managed, zero-outage site migrations with systemised client communications throughout.
Let's Encrypt with validated full certificate chain. URL corrections from dev to prod, SSL-enabled.
Managed separately from hosting for additional resilience. Optional HA failover DNS available.
Kernel hardening, AWS Firewall, BitNinja, Sucuri file-level, Wordfence WAF. DDoS protection included.
Server-level auto-clean with support escalation. Known bad IP blocking reduces load and protects sites.
VM snapshots with rolling 14-day retention. Final backup provided in event of hosting closure.
Support is literally just an email away — then we take care of the rest for you. No ticket queues.
Get in touch and we'll assess your requirements. We'll recommend the right plan based on your sites, traffic, and business needs.
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