Frequently Asked Questions
We use Virtualmin as the WHM for our VPS environments and do provide non-root level access to clients.
This differs from cPanel or Plesk in that Webmin can be installed in a very light weight configuration so that the operation of the WHM doesn't impact the production websites - by contrast with cPanel / Plesk where there is quite a bit of background activity that takes place in support of the WHM.
This keeps our VPS environments lean and fast at lower specifications, which also helps clients keep costs down - but we also recognise that the WHM isn't mainstream, which is why we provide this as a managed service and take care of any server-level management and configuration activities.
As part of Black Label Hosting's commitment to providing a higher grade of hosting service to our clients, we provide a free migration to Google Business Mail (GSuite) from any hosted mail service as part of your on-boarding to our hosting platform.
While many hosting providers do still provide hosted mail, this service offering is by far inferior in terms of capabilities for online collaboration, spam protection, online storage and data protection, performance and ease of setup across any device.
The way we structure our hosting service to separate DNS, web hosting and emails also helps to safe guard our client's businesses from costly outages - no matter what happens to your hosting, your business' emails will continue to operate without interruption.
And lastly - in line with the recent GDPR compliance requirements, where breaches incur financial penalties in the millions of dollars, housing your business' email in GDPR compliant managed mail providers such as Office 365 and GSuite ads that extra layer of protection and removes one major hassle your business just doesn't need.